Terms and conditions

Terms and Conditions

These Terms and Conditions ("Agreement" or "Terms") govern your use of our online gaming platform (the "Platform") operated by Agent Spins Casino.

1. Legal Status

Agent Spins Casino is a licensed online casino operator, holding license number 5623/JAZ issued by the UK Gambling Commission (UKGC). Our operations are governed by the laws of Gibraltar and we are permitted to operate in the United Kingdom.

2. Registration and Login Process

To use our Platform, you must create an account with us. To do so, please follow these steps:

1. Sign up with your email address and password.
2. Confirm your email address by clicking on the verification link sent to you.
3. Enter your personal details (name, date of birth, address).
4. Agree to our Terms and Conditions.

We may request additional information or documentation from you to verify your identity and comply with anti-money laundering regulations.

3. Games and Software Providers

Our Platform features a wide range of games from top software providers, including NetEnt, Play'n GO, Evolution Gaming, Pragmatic Play, and Spribe. We offer over 2,500 games across various categories, including slots, live casino, table games, crash games, and virtual sports.

4. Bonuses and Promotions

From time to time, we may offer bonuses or promotions to our customers. These may include:

• Welcome Bonus: 100% match up to £200 + 100 free spins.
• Weekly reload bonus: 50% up to £100 (code WEEK50).
• Cashback offers: 10% cashback on net losses up to £500 weekly.

Please note that bonuses and promotions are subject to change and may have specific terms and conditions. We will notify you of any changes or updates.

5. VIP and/or Loyalty Program

Our loyalty program rewards our customers for their continued play and loyalty. To qualify, please wager at least £10 on our games. For every £10 wagered, you earn 1 point. Our loyalty points can be redeemed for bonus cash and other rewards.

6. Payment Methods and Banking Terms

We accept a variety of payment methods, including Visa, Mastercard, e-wallets (Skrill, Neteller), and cryptocurrencies (Bitcoin, Ethereum). Please note that some payment methods may have additional fees or restrictions.

7. Key Terms and Conditions

These Terms are subject to change without notice. We reserve the right to modify or cancel any bonus, promotion, or game at our discretion.

• Bonus terms: wagering 35×, max bet £5.
• Deposit limits: £10–£10,000 per day (adjustable in account settings).
• Withdrawal limits: £50,000 per month, £5,000 per week.

8. Mobile and Technical Features

Our Platform is optimized for mobile use, with a fully responsive design that works on all devices. We recommend using our mobile website to access our games and services.

9. Security and Fair Play

We are committed to providing a safe and fair gaming environment. Our Platform uses 256-bit SSL encryption and is regularly audited by independent third-party firms.

• RNG certification: eCOGRA.
• Game fairness: Spribe's provably fair system.

10. Responsible Gambling Features

We take responsible gambling seriously and offer various tools to help you manage your play:

• Deposit limits
• Time-outs (24 hours)
• Self-exclusion options

If you need assistance or support, please visit our website for links to responsible gaming organizations, such as GamCare and BeGambleAware.

11. Advantages and Disadvantages

By using our Platform, you acknowledge that:

• We are not licensed by the UKGC (although we are permitted to operate in the United Kingdom).
• Our safety index is rated low (1.9) by CasinoGuru.
• You may experience withdrawal issues or other problems.

12. General Casino Information

Our Platform was founded around 2020 and is operated by Agent Spins Casino. We offer a wide range of games, bonuses, and promotions to our customers.

By using our Platform, you agree to be bound by these Terms and Conditions. If you do not agree with any of the terms contained herein, please do not use our services.